Powerful communication skills can propel you along the path to career success and personal achievement. But let’s face it—dealing with others isn’t always easy. In fact, if you’re like most people, it’s one of the biggest day-to-day challenges you face. We’ll show you just how to meet the challenge and be more successful with all the people with whom you interact. You’ll project a more confident, more polished and more professional image.
This HD-quality program brings the critical interpersonal skills and engaging presentation of one of my most requested public seminars to your desktop. It’s like having an exclusive one-on-one session with an internationally recognized communication expert as she teaches you how to express your ideas in ways that gain the attention, support and respect of others; increase the levels of collaboration among those you interact with; make an unforgettable, positive first impression on anyone—and so much more!
Discover how to communicate effectively and confidently with the practical and proven techniques and skills that are essential for managers, supervisors, team leaders … anyone interested in heading for the top!
Module 1: Create Rapport, Build Trust and Establish Your Credibility
Module 2: Making an Impact—How to Have Power and Influence With People
Module 3: Clear and Assertive Communication Skills
Module 4: Communicating With Difficult People and in Tough Situations
Module 5: How to Make and Unforgettable, Positive First Impression
Module 6: Business Etiquette—Professional Polish That Shows
One DVD-ROM including workbook and assessment in PDF format.